What happens when you call an employee assistance program?

Employee assistance programs (EAPs) are a valuable resource for employees who need help managing their mental health, stress, or other personal issues. EAPs provide confidential counseling and support services to help employees cope with life’s challenges and remain productive at work. But what happens when you call an EAP?

Understanding the Basics of an EAP

An employee assistance program is a workplace benefit offered by employers to help their employees manage personal issues that may be affecting their work performance or overall wellbeing. These programs provide confidential counseling and support services, such as legal advice, financial guidance, and mental health resources. The goal of an EAP is to help employees address any issues they may be facing so they can remain productive and successful in the workplace.

What to Expect When Calling an EAP

When you call an employee assistance program, you will typically be connected with a trained counselor who will ask you questions about your situation and the type of help you are seeking. The counselor will then explain the services available through the EAP and how they can assist you. Depending on your needs, the counselor may refer you to a specialist or other resources that can provide additional support.

The Benefits of Calling an EAP

Calling an employee assistance program can be beneficial for both employers and employees alike. For employers, having access to these resources helps ensure that their workforce is healthy and productive. For employees, calling an EAP gives them access to confidential counseling services that can help them manage stress, anxiety, depression, or other personal issues that may be affecting their work performance or overall wellbeing.

Conclusion

Employee assistance programs are a valuable resource for employers and employees alike. By providing confidential counseling services and support resources, these programs can help individuals manage personal issues so they can remain productive in the workplace. If you’re considering calling an EAP for yourself or someone else in your organization, it’s important to understand what happens when you call one so you know what to expect from the experience.

–TMHC