Why is psychological safety important in an organisation?
In today’s competitive climate, the most skilled employees won’t settle for unsafe work environments. They know what kind of culture is required to promote their professional development and will appreciate the employer who provides it.
If you foster psychological safety in the workplace, your business can attract and retain top performers with a variety of backgrounds, skills and knowledge to maximise performance.
Innovation is driven by brainstorms and risk-taking, which themselves are fueled by rewarded vulnerability. According to the Diversity Council Australia’s Inclusion at Work Index: Mapping the State of Inclusion in the Australian Workforce (2019), employees in psychologically safe environments are five times more likely to overcome problems with innovative solutions.
Ready to break ground and keep up with ever-evolving competitors? Create an inclusive environment that builds trust and values team members who think outside of the box.
Our behaviour is determined by the reactions it has elicited in the past. If vulnerability is met with punishment now, an employee is much less likely to feel confident sharing new ideas and making valuable contributions in the future.
On the other hand, employees who are rewarded for their vulnerability will trust their team to respect their input next time. This openness helps businesses to better understand their workforce’s needs and make informed decisions to optimise operations.
Businesses that play a proactive role in promoting psychological safety are better equipped to provide exceptional customer experiences for the communities they support.
With a diverse workforce who aren’t afraid to push boundaries, your business will be able to deliver creative and mindful solutions that uphold brand values while ticking all the boxes for your target audience.