Archive for category: Quiz

What is the Psychological Safety Model?

What is the psychological safety model and why does it matter in the workplace?

Founded by LeaderFactor CEO Timothy R. Clark, The Psychological Safety model is a framework that focuses on encouraging and rewarding vulnerability in the workplace.

The foundation of this model is based on the knowledge that employees should feel safe to express their feelings and thoughts at work in order to perform their best.

However, if we were to count how many employees feel confident enough to share their point of view, we wouldn’t be surprised. A 24 country survey from Ipsos (2012) states that merely 47% of global workers state that their workplace is psychologically healthy. This data evidences the increasing need for safer environments from a psychological perspective.

In this article, we’ll talk about the Psychological Safety model. And, we’ll discuss why it matters in the workplace, and how to implement it in your own organisation.

what is the psychological safety model global stats

What is the Psychological Safety model?

The Psychological Safety Model works towards the promotion and de-stigmatization of acts of vulnerability. In this model, acts such as asking questions, providing feedback, and disagreeing with certain opinions are supported rather than punished. In the words of Clark, “where you have Psychological Safety you have high performing and inclusive cultures.”

An organisation that fails to provide a psychologically safe environment becomes quickly devoid of favourable working conditions. As an example, if a worker is reprimanded by a team member  for asking what’s considered an “obvious” question, they’ll no longer feel driven to ask any more questions. They are likely to feel afraid that the reprimand might recur.

As a consequence, this worker may feel hostile towards the team member in question. They may be less motivated to go to work, and bad-mouth the business to their friends and acquaintances. It may be the case that a lot of others feel the exact same way. This doesn’t just harm the development of a single worker, but the development of the company as a whole.

Now, when an employee feels safe to ask questions and speak up about their difficulties, their work experience improves. And so does customer experience. That’s how Psychological Safety is able to transform entire companies. They do it by developing a foundation for higher productivity, increased innovation, and employee wellbeing.

what is the psychological safety model

The 4 stages of psychological safety

The 4 stages build upon one another. If you have Challenger Safety in your organisation, you have the highest level of psychological safety.

Inclusion Safety

When we feel approved by others, we feel good about ourselves for doing things the right way. On the contrary, when we aren’t validated by those around us, it’s common to think that we aren’t welcome in that space. This thought, although it may not be supported by evidence, makes us less willing to participate in groups.

Feeling like we belong brings us a sense of fulfilment. We find ourselves in a place where we aren’t embarrassed to share our thoughts. This, in turn, raises our self-esteem and self-confidence.

Learner Safety

People are always looking to grow in their occupations. Yet, for that to happen, they need to learn how to do their jobs properly.

Employees should feel safe at every step of their learning process. After all, learning involves acquainting themselves with new circumstances. And this includes asking questions and making mistakes. Being free to go through this process allows people to feel more confident in taking risks instead of limiting their potential.

Contributor Safety

Whether at work or any social setting, people want to feel like they’re being helpful.

Without Contributor Safety, they’ll do tasks not because they’re motivated to do them, but simply because those tasks need to be done. If employees aren’t reassured that their contribution is significant, they won’t be enthusiastic or intentional about their actions.

On the other hand, when people know they’re contributing to something bigger, they’ll want to continuously use their skills to make a difference.

challnger safety psychological safety Challenger Safety

For some employees, the thought of standing up to one’s beliefs and opinions is unfathomable. This is why Challenger Safety is the highest level of Psychological Safety. It allows employees to challenge the status quo with confidence, while dismissing the fear of being called out for it. This, in return, gives them a thumbs-up for continuous innovation and creativity.

Without this stage, organisations will remain stuck in the same old systems, a lot of which may be harmful to the company’s reputation. As such, managers should encourage a culture that challenges the norm.

The importance of the Psychological Safety model for team members

what is the psychological safety model quote

The positive effects of Psychological Safety bring team members the reliable work environment they have been looking for, but were unable to find in previous job opportunities. Being employed in a genuinely safe place reassures workers that their participation is crucial for company success.

With Psychological Safety, leaders can escape the largest contradiction of modern organisations. Think about it: at the same time team members are required to be innovative, productive, and happy, they’re punished for stating their own opinions. They’re deterred from doubting, challenging, or disliking the status quo. As a result, this set of circumstances fuels spiteful interactions among team members.

This is the polar opposite of what successful organisations should strive for. In order to leave harmful patterns behind, businesses should vouch for significant cultural changes. And such changes should stem from a psychologically safe environment.

How to create psychological safety at work

Remove the obstacles around speaking up

The best way to do this is by showing your team that speaking up won’t prompt negative consequences. You can start by thanking employees for their feedback, preferably publicly. And be sure to let them know whenever their opinion has been helpful.

You’ll notice this tactic is effective when more of your employees start providing their point of view.

Help them feel included

If employees aren’t sure of whether presence is valuable or dismissable, whether in a day-to-day discussion or in a meeting, they’ll feel disengaged and excluded.

To avoid that, do your best to include your team in important decisions. You could even authorise them to make decisions without you. Not only will this boost their confidence and morale, but it’ll show them that you trust them enough to create a better workplace for everybody.

Make them conscious of their improvement

When their efforts pay off, people realise that they’re doing a great job of learning. Here, “paying off” could mean anything from getting a promotion to having a manager say words like “great job”.

Recognising employees for a job well done and being intentional about it can be a game-changer. If you truly appreciate them and their work, tell them in your best possible words. Once you see an improvement in performance, you’ll know this was the right decision to make.

Teach them the importance of challenging the status quo

If your team isn’t challenging the current set of circumstances and striving to push their boundaries, you could be setting your company up for failure. Doesn’t innovating mean leaving old patterns for new opportunities?

Trouble is, most employees see this type of challenge as an offence rather than a necessary thing. And while allowing them to disagree with the status quo doesn’t mean tolerating disrespect, you should discredit the idea that their bold opinions are unwelcome. You should encourage and support those points of view, instead.

How psychologically safe is your workplace

Book a mental health training session at your workplace today

Companies could achieve so much more if they focused on Psychological Safety as much as they focus on physical safety for their employees. In effect, employees won’t be as productive and happy as they can be without a proper Psychological Safety Model in place.

As a caveat, Psychological Safety won’t be effective unless it’s implemented through a reliable set of best practices. For the right results, The Mental Health Coach can provide your entire organisation with our Mental Health Training For Workplaces, based on the original Psychological Safety model by Timothy R. Clarke.

Get in touch with us to start creating a mentally healthy and productive work environment, starting today.


How to prevent Mental Health Issues in Youth

Preventing mental health issues in youth

If you’ve ever wondered how to prevent mental health issues in youth, there are several ways you can support this cause. However, being an advocate for youth mental health will require you to understand what the most common mental health issues in youth are. And of course how to approach them.

Among the most recurring mental health issues in youth are anxiety, depression, ADHD, and behavioural issues. It’s important that people learn about each of these issues. Also, we need to learn how to encourage both children and teenagers to seek help. After all, the current discussion around youth mental health issues is an important one.

In this post, we’ll be covering how to prevent mental health issues in youth. We will also cover what may cause them, and where to find the right resources.

how to prevent mental health issues in youth young person at school

What can contribute to mental health issues in youth?

It’s not uncommon to believe that mental health conditions, like anxiety and depression, only involve genetic factors. Yet, certain factors – such as specific events a person experiences early in life – may contribute to the development and worsening of these mental health issues. These factors include:

A history of abuse and neglect

Abuse and neglect during childhood can result in deep-rooted trauma. If this trauma isn’t addressed early on, children who grew up in an abusive environment may develop impaired social-emotional skills throughout life. Social isolation, a negative self-image, and a lack of affection are just a few examples of how abuse and neglect can manifest in someone’s later years.

Experiencing discrimination in social settings

Common in the youth LGBT communities, discrimination at school, work, and even at home can contribute to dysfunctional beliefs. Such beliefs involve thinking one isn’t enough, doubting one’s abilities, and even questioning one’s values in society. Recurring oppression is enough to harm a young person’s mental health. And, if not addressed, this can be the source of lifelong distress.

Stress due to school

School and college are some of the places where children and teenagers will experience the most pressure during youth. Not only do they feel the need to fit in, but they’re often pressured to perform their best during trying times. It’s no wonder that kids whose self-concept used to be seemingly ideal develop confidence issues as soon as they enter school. Schools are doing better in supporting student’s mental health. But there is still a lot we can do to help young people.

school can be tough

How to prevent mental health issues in youth as a parent or friend

As a caring parent or friend, you can prevent mental health issues and encourage a healthy recovery by:

Promoting healthy habits

Children and teenagers are very suggestible and influenced by their environment. This is why so much of what happens early in their lives shapes their later character. For this reason, promoting habits such as healthy eating, exercising, and talking about their feelings is an essential task for parents and caregivers.

Checking on young people regularly

Although you don’t have to pressure them into telling you what’s wrong, it’s always good to ask how kids are feeling. Especially when something seems wrong. Even if they tell you there’s nothing wrong, you could always say something along the lines of “Okay. I’m always here if you need to talk about anything.”

This simple thing helps to communicate that you are open and supportive of their needs. It may also increase the chance they come to you with a problem in the future.

normalise talking about emotions how to prevent mental health issues in youth

Normalising talking about emotions

The conversation around emotions can be “taboo” for some families. It shouldn’t be that way. Adults should train themselves to be open to this kind of talk. Further, we need to understand the motivation behind emotional distress. There are several online resources available for this purpose, and the Youth Mental Health First Aid course is one of them.

Watching carefully for any warning signs

Has your child been acting differently? Have their mood swings become frequent? Have you noticed any changes in their social behaviour?

These are a few of the many signs you should observe when considering if a child needs mental health support. It’s extremely important that you monitor those signs. Young people may not be aware of their own situation. They need people around them keeping an eye out.

Letting them know you love them and accept them the way they are

When kids feel like they’re loved, accepted, and supported, they have fewer reasons to fear the world. Whatever happens out there, they know they’ll come home to a supportive family that will make sure to meet their essential needs. Love and acceptance are the most essential needs of all. We want to make sure they know that this applies even if they do experience mental health problems.

Encouraging the use of support services, if needed

Adults should come to terms with the fact that some teenagers prefer to figure things out by themselves. And that’s completely fine. As long as they have the right resources available to them, they’ll be able to understand more about their own issues – including how to find the help they need.

As adults, we can also be proactive in encouraging young people to access supports. This can be one of the most effective ways to support someone.

Don’t worry if you’re thinking that sounds difficult. You aren’t alone! In the Youth Mental Health First Aid course, we learn exactly how to do this.

let them know you care

Signs a child or adolescent may need mental health support

It’s essential to watch out for signs and symptoms of mental health issues in youth. Noticing the following signs early on can prevent a child’s mental health from worsening:

Difficulty focusing on their daily tasks

Poor performance at school or college isn’t only a sign of poor studying. In fact, emotional turmoil is a completely logical reason for low concentration. Therefore, instead of calling young people out for their low grades or apparent laziness, be sure to ask them what may be causing it and if they need any support.

Taking their anger and sadness out on the people around them

It’s easy to be mad at children and teens or even ground them when they seem to be having a tantrum. But have you wondered where that behaviour is coming from? Be sure to have a kind, meaningful, and non-judgemental conversation with them about it. Remind yourself that, however unexpected, strange behaviour never starts for no reason.

how to prevent mental health issues in youth girl sleeping

Changing their sleeping and eating habits

If you notice that they’re eating a lot less or a lot more than they’re used to, or if their sleep schedule has changed abnormally, you should pay attention. Disorders like depression and anxiety are known for causing drastic changes in sleeping and eating habits. It’s for this reason that it’s important to have a conversation about potential factors.

Talking about harming themselves in any way

Even if jokingly, it’s never okay to ignore someone talking about self-harm or suicide. Because this is a serious matter, it should be immediately addressed when brought up. Even if a teenager dismissed the saying as a joke, watch out for recurring instances.

Seeking treatment for mental health issues

Sometimes, we aren’t able to prevent mental health issues in youth. But it’s never too late to seek the right treatment options for an effective, lifelong recovery.

When looking for treatment options, it’s a good idea to explore different alternatives. Everyone is different, and there may be choices that are more or less fitting for certain people. There are several treatment centre options available for immediate contact, all of which we’ve listed in our blog, Mental health organisations for youth.

How can a Youth Mental Health First Aid course assist?

Mental health courses like the Youth Mental Health First Aid Course are accessible resources for adults who wish to help young people to manage their psychological issues. Adults who live with, care for or work with young people – family members, friends, babysitters, grandparents, caregivers, teachers, school staff – will benefit from this training.

Because they’re delivered flexibly, the courses can fit any schedule, delivering evidence-based training that can be readily applied in day-to-day life.

Enrol in a Youth Mental Health First Aid course today

It’s possible to prevent mental health issues becoming a bigger problem. Even if they do, there are ways to appease the consequences of mental disorders and take the right steps toward recovery.

The Youth Mental Health First Aid course can help by giving you clear instructions on understanding youth development, as well as which symptoms you should be mindful of and whether an intervention is required.

Receiving proper training can help you save and improve the life of a young person. Enrol today to become an advocate for youth mental health.

What is Youth Mental Health First Aid?

A simple guide to Youth Mental Health First Aid

What is Youth Mental Health First Aid? The MHFA course is an evidence-based training course focused on debunking the myths surrounding the mental health of young people. It provides essential knowledge for adults on how to spot the early signs of mental distress in youth, and how to approach the situation for better chances of recovery.

In this post, we’ll be covering more information about Youth Mental Health First Aid, as well as its benefits, who will benefit from this training, and how to enrol.

What is Youth Mental Health First Aid?

The MHFA course seeks to inform and educate adults about the importance of mental health in youth. It encourages more people to be aware of the challenges in young people’s lives, giving them the right tools to assist those people with their mental health concerns. The root of such concerns is, sadly, not being addressed as it should.

what is youth mental health first aid young man

As stated by headspace’s National Youth Mental Health Survey, 34% of Australian young people have reported either high or very high levels of psychological distress in 2020. Although people may try to help, some of them don’t know how to. This is why they should seek trusted knowledge about when to intervene, what to ask, and how to deal with difficult symptoms like sudden outbursts and crying spells.

When in difficult situations, adults must resort to the right tactics. The Youth Mental Health First Aid course will help you know just what to do, and when to do it.

The benefits of Youth Mental Health First Aid

The course brings several benefits to all participants, including:

A clear and practical action-plan

If you’re enrolling in a course, you’ll certainly want in-depth tips that you can apply immediately upon learning. Our course is designed to do just that. We’ll give you evidence-based tips you can put to use right away, which makes this training ideal for times of crisis.

Knowing how to properly deal with children and teenagers in emotional distress

It can be hard for young people to control themselves when they, too, have no idea what’s going on. Being in a moment of distress requires an adult presence, but not just any presence. During emotional turmoil, a child or teenager needs an adult who can help them calm down fast, and prevent that episode from recurring. Learning about mental health can help you understand a young person’s behaviour. And it can help you work out if mental health issues might be a factor.

Strengthening your bond with someone you care about

One of the most common reasons for family arguments and estrangement is a feeling of being unsupported. If children feel like their parents or caregivers don’t care about their suffering, they’ll justifiably distance themselves.

On the other hand, adults who show sympathy for their children’s mental health issues will earn their trust. Their children will feel loved, welcomed, and will trust them for advice when things get difficult.

what is youth mental health first aid two young women

Who should attend a Youth Mental Health First Aid course?

The course is designed for anyone who wants to support people that are going through struggles with their mental health. Whether you’re the parent of an adolescent, a teacher, or a coach, you’ll be informed about the most common mental health issues in youth and how to handle them, if and when they arise.

Sadly, a lot of parents either deny their kids’ mental health concerns or simply have no idea how to address them. By enrolling in the training, you’ll be qualified to engage in deep, honest conversations surrounding mental health – instead of dismissing a kid’s suffering, even if unintentionally, due to a lack of resources.

what is youth mental health first aid three young people

What does a Youth Mental Health First Aid course cover?

The Youth Mental Health First Aid is an educational course, which focuses on providing early mental help for the young people who need it. By enrolling, participants will learn more about:

The key components of adolescent development

In order to know what may be causing a certain set of symptoms, such as irritability or mood swings, it’s imperative to be aware of the potential reasons behind those behaviours. Learning about the determinant factors in adolescent development will help you understand that no conduct, however unexpected, comes out of nowhere.

Common myths and misunderstandings about mental illness

Have you ever thought something along the lines of…. “Your child’s rage fit is normal during that age. And don’t worry, they’re not depressed – they’re just lazy.”

These are just a couple of misunderstandings children and teenagers have to deal with on a daily basis, which could dismiss a more serious problem. Educating yourself will help you tell apart normal circumstances from disorder behaviour, as well as prevent you from overlooking telltale signs.

Learn to pinpoint concerning symptoms

Do you recognise the symptoms that may highlight a mental health concern in young people? You should. The earlier you’re able to tell if a young person is mentally struggling, the easier their recovery process will be. If you care about their mental wellbeing, you’ll strive to help them find the right treatment as soon as possible.

what is youth mental health first aid group of young people

Enrol in a Youth Mental Health First Aid Course today

The conversation around our youth’s health and wellbeing has never been more important. When you seek out trusted resources and aim to fight the stigma, you become an advocate for the mental health of those you care about.

The Youth Mental Health First Aid course will supply you with the tools you need to proactively address a young person’s mental health trouble and encourage them to seek professional help. Book into a course today, or check out our other courses. We run our training programs for individuals as well as organisations. If your workplace needs Mental Health First Aid skills, get in touch.

Relationship Coaching – How To Strengthen Your Interpersonal Relationships

Having trouble forming interpersonal relationships in our professional or personal life? You aren’t alone. Interpersonal relationships and skills are an essential part of both the professional and personal toolbox. If you’re the kind of person who needs help strengthening your interpersonal relationships it might be time to call in an expert; a relationship coach.

relationship coach two hands with a ring on the finger

The Mental Health Coach is here to provide you with tips and constructive education that will help you to become more confident and help to build up that interpersonal toolbox. Our Relationship Mental Health Coaching sessions have been specifically designed to help boost your confidence, empathy and communication skills so that you can make the most out of every interaction.

Why are interpersonal relationships so important? Strong interpersonal relationships allow you to gain allies, secure business deals and help to bring out the best in others. Which can ultimately lead to more job fulfilment and increase your prospects of career advancement.

two men relationship coach

Here are six tips to strengthen your interpersonal skills:

  • Practice active listening. Maintain eye contact with the person speaking and repeat what they say in their own words. This will ensure that the speaker feels heard and also help you to be able to recall the conversation in the future.
  • Practice Empathy. Put yourself in other people’s shoes. This will allow you to gain a well-rounded view of things as you allow yourself to see the world from other people’s perspectives. 
  • Be Assertive. Show confidence in your opinions and your abilities. Set boundaries for yourself and others and don’t be afraid to communicate your needs.
  • Maintain your relationships. Make sure that you connect with your friends, family and colleagues in meaningful ways. Making time for the people in your life shows them that you value the relationship, this can help both advance your career and personal relationships.
  • Have a positive outlook. Reminding yourself every day of the positive things in your life, i.e. practising gratitude, not only improves your mental health but also reminds you daily about the good things in your life, including people. 
  • See a relationship coach. If building and maintaining interpersonal relationships is difficult for you then book a session with a relationship coach. Relationship coaches are able to help you build your interpersonal skills by helping individuals learn skills for relating and build confidence. Relationship coaches also teach people to develop conflict resolution skills.

relationship coach two women

The Mental Health Coach offers strategies that help individuals and couples by providing psychological and emotional resources. Our relationship coaches can help you deal with a variety of issues including physical intimacy and vulnerability that can later help with self-confidence and interpersonal relationships.

Contact The Metal Health Coach to book an appointment with one of our relationship coaches today.

Mental Health Issues in LGBT Youth

Mental Health Issues in LGBT Youth

When it comes to mental health issues, LGBT youth suffers more than their heterosexual and cisgender counterparts. For many young people in the LGBT community, this is still a period of self-discovery and self-acceptance – both of which can be severely harmed by rejection and opposition.

Among the main causes of LGBT mental health issues are societal oppression and discrimination. LGBT young people are more than twice as likely to feel suicidal, and over four times as likely to attempt suicide when compared to heterosexual and cisgender youth.

Although intolerant behaviour against members of this community is also detrimental to families and organisations. The most pressing concern should be about caring for the mental health of this community.

Understanding the mental health issues that LGBT youth face and how it affects them is vital in providing timely treatment and a healthy recovery. We’ll be covering what these issues are, how prevalent they are in LGBT youth, the factors that lead to them, and how members and non-members of the community can help.

How prevalent are mental health issues in LGBT youth?

The answer is very prevalent. Because of the open, constant opposition and discrimination they face – both in-person and online – young people within LGBT communities are more likely to struggle with their mental health. If their mental wellbeing isn’t willingly being cared for, someone close to them should take the reins.

Before we dive further into helpful resources, we’ll go over a few common mental health issues affecting this community.

What are common mental health issues in LGBT youth?

Eating disorders

Recent research suggests LGBT adults and adolescents experience higher rates of eating disorders than the heterosexual and cisgender community. The researchers believe that these prevalent unhealthy eating habits stem from the chronic stress of living as a minority, as well as a dissatisfaction with body image.

Self-esteem issues

A study from Pew Research Centre regarding LGBT social acceptance says that an estimated 9 in 10 LGBT adults say that “society is more accepting of them today than it was 10 years ago”. However, that doesn’t cancel the rejection they’ve suffered throughout their early years. This is a big contributor to the self-esteem issues they may suffer with.

LGBT youth are also more susceptible to developing a distortion in self-concept. This is derived from the judgemental environment they’re often inserted in.

Substance Misuse

The community experiences higher rates of cigarette, alcohol, and marijuana use. They’re also more likely to try harder drugs such as cocaine, methamphetamine and opioids. This rate is more than two times higher in LGBT youth than in heterosexual and cisgender youth.

This increased substance use can be due to coexisting disorders like depression and anxiety – both of which have roots in frequent discrimination.


Transgender youth are almost four times more likely than their non-transgender peers to experience depression. In particular, LGBT teens experience significantly more depression symptoms when compared to their non-LGBT counterparts.

What’s more, over 2 in 3 transgender and nonbinary youth have reported having symptoms of major depressive disorder.


Members of the LGBT youth community were 1.75 times more likely to experience symptoms of depression and anxiety than their peers.

This can be explained by the high expectations from a judgmental society. After years of harassment, unwanted internalised concepts may cause them to have trouble accepting themselves. Feeling welcomed by people they admire can counter this.


Non-suicidal self injuries are also more striking in LGBT youth. That’s noticeable when we become aware of an estimated 10% to 20% of heterosexual teens engaged in self-harming behaviours. This is in contrast with a whopping 38% to 53% of LGBT teens.

Self-harm is a form of self-punishment, and an unhealthy way of coping with emotional turmoil.

Attempted suicide

30.3% of LGBT people reported they had attempted suicide in their lifetime in this report. Young adults were experience sky-high levels of anxiety, depression, and psychological distress. This could result in potential suicidal ideations.


Factors affecting mental health issues in LGBT youth

Societal and political acceptance

Currently, 71 jurisdictions criminalise private, consensual, same-sex sexual activity in the USA.

Although the LGBT population feels like it has gained more representation in the past decade, there’s still a long way to go in terms of acceptance. The fact that the LGBT community is often seen as deviant and “sinful” in 43 countries is dangerous to the youth’s mental wellbeing, self-acceptance, and self-concept.

Homophobia and slurs in the school environment

Almost all LGBT high school students hear homophobic language at school, even in 2021. This alone explains a lot of the harmful behaviours and mental health issues they may develop in later years.

Children and youth who are bullied are more likely than those not bullied to suffer from depression, anxiety, and low self-esteem later in life. For this reason, school environments, programs, and policies should do a better job of providing better accommodation of the needs of LGBT youth.

Family rejection

Family rejection of LGBT young people has been linked to negative physical and mental health outcomes.

Although family is supposed to be a solid foundation of trust and acceptance, this is oftne not the case for LGBT youth. The words, actions, and beliefs of a non-accepting family can be detrimental to the developing mental health of a young person. They can also contribute to internalised concepts of homophobia, leading to self-hatred and unhealthy coping mechanisms.

What support services are available for mental health issues in LGBT youth?

No member of the LGBT community should fight their mental health battles alone.

There are various support services available to help young LGBT people with their mental health issues, whatever they may be. If you or someone you know is struggling, we’ve put together a list of mental health organisations you can get in touch with to receive instant support.

How can a Youth Mental Health First Aid Course help?

As you already know, LGBT youth suffer higher rates of discrimination than their peers. Especially because it can be a self-discovery period for them, the constant harassment and bullying can scar them throughout their youth into their adult life.

If you’re interested in helping young LGBT people with their mental health issues, the Youth Mental Health First Aid course can help. Online or in-person, this course teaches participants how to spot early signs of a mental health problem in a young person, even if they’re subtle.  Next, it shows you the best way to handle it in any situation.

LGBT people with mental health issues may be suffering a great deal. They may not be able to reach out for help. In this case, a peer, family member, or partner’s skills and understanding are vital. The course will provide you with all the necessary tools and knowledge to help them through a healthy recovery.

Enrol in a Youth Mental Health First Aid course today

If you care about the mental struggles of a LGBT family member, friend, or partner, you may be wondering what you can do to help them. How should you approach them? What should you say? Do they need an intervention? If so, how do I arrange that? These questions can often be paralysing, and stop people from taking necessary actions right away.

The surest path to ensuring they get the help they need is to learn about the signs of poor youth mental health, as well as the right action steps to take at the right times. Taking action today could save a life tomorrow. Go to our enrolment page to see how you can help.

For more information about what we do at The Mental Health Coach, check out our home page.

6 Helpful Mental Health Organisations For Youth in Australia

6 Helpful Mental Health Organisations For Youth in Australia

Stigma around mental illnesses is still prevalent in Australia, as a result of extensive miseducation and outright disinterest in the topic. Thankfully, there’s no shortage of mental health organisations for youth in Australia, whose role is to fight that stigma and offer immediate help to the young people who need it.

Knowing a handful of these organisations, where they’re located, and at least one contact source could provide a young person with the early treatment they need. This, in turn, could reduce the chances of their mental illness worsening.

Whether you need immediate help or are trying to help someone else, you’ll find the resources you need here. In this post, we’ll be covering 6 mental health organisations you can find in Australia – as well as the different services, programs, and facilities they offer.

mental health organisations for youth two young people on a couch

6 mental health organisations for youth

 1. Orygen

The “Y” in Orygen stands for “youth” and “gen” stands for the youth generation. The organisation’s goal is to see young people with mental health issues “getting well and staying well”. The Orygen team works directly with young people, their families and friends, and has pioneered new, positive approaches to the prevention and treatment of mental health disorders.


Phone number: +61 3 9966 9100

Opening hours: 9am-5pm (AEDT)

Physical address: 35 Poplar Rd, Parkville VIC 3052 Australia


2. Youth Projects

Youth Projects is an independent, registered charity which provides front-line support to young people and individuals experiencing unemployment, homelessness, alcohol and other substance abuse issues. Their goal is to provide life-changing opportunities through high- impact support.

Phone number: +61 3 9304 9100

Opening hours: 9am-5pm (AEDT)

Physical address: 7-9 Hosier Lane Melbourne, 3000

3. Headspace

Headspace is the National Youth Mental Health Foundation. The organisation provides early intervention mental health services to 12-25-year-olds. Their support system includes resources for young people suffering with mental health, physical health, and substance abuse. They also offer work and study support, helping young people regain full control of their lives and mental health.


Phone number: +61 3 9027 0100

Opening hours: 9am-5pm (AEDT)

Physical address: Kaurna Country, 173 Wakefield St, Adelaide SA 5000, Australia


4. Beyond Blue

Beyond Blue is Australia’s most widely known and visited mental health organisation. It focuses on supporting and treating young people affected by anxiety, depression, and suicide ideations.

Beyond Blue works with the community to improve mental health in youth and prevent suicide, “so that all people in Australia can achieve their best possible mental health”.


Phone number: +61 3 9810 6100

Opening hours: 9am-5pm (AEST)

Physical address: 6100 Hawthorn, VIC 3122 Australia


5. ReachOut

ReachOut is the most accessed online mental health service for young people and their parents in Australia.Thanks to their support services, it’s a lot easier for parents to help their teenagers, through difficult times. The organisation has been advocating for mental health for 20 years, and counting.


Phone number: +61 2 8029 7777

Opening hours: 9am-5pm (AEST)

Physical address: 35 Saunders Street Pyrmont NSW 2009


6. Kids Help Line

Kids Helpline is Australia’s free, confidential, 24/7 available online and phone counselling service for young people aged 5 to 25. The organisation provides a child-focused practice, committing to providing services that protect children from harm. Struggling young people and particularly children may reach out to the helpline any time, for any reason.


Phone number: +61 7 3368 3399

Opening hours: 8am-5pm (AEST)

mental health organisations for youth two young people talking

How do I know if I or someone I know needs mental health support?

You’ll know a person needs mental health support, even if that person is you, when you notice certain signs. These patterns include, but aren’t limited to:

  • A lack of enjoyment in activities they used to be passionate about.
  • Changes in sleeping or eating patterns.
  • Withdrawal from friends and family.
  • Extended feelings of sadness and/or fear.
  • Noticeable changes in personality.

Knowing whether a person needs mental health support will require a period of observation. If one or more of the above signs become patterns, this could be a solid indication that it’s time to reach out for help.

How can I encourage someone to get in touch with a youth mental health organisation?

It can be hard to start conversations about mental health with young people, particularly when trying to encourage them to get help. Yet, this is the right and most encouraged course of action.

In less urgent cases, sitting down to talk is an efficient way to encourage someone to seek mental help. A lot of the time, they may not be aware of their own symptoms, so hearing it from someone else can be helpful. Here’s how you can do it.


  • Start by describing, if possible, when and how that person’s behaviour has started to change. The more specific the examples you use, the better.
  • Tie those examples to the mental health issue they’re associated with. As an example, tell them that their prolonged periods of sadness and isolation are an undeniable pattern of major depression.
  • Do your best to avoid using judgemental tones and expressions. Coming across as accusatory will only make the person think you’re trying to attack them, instead of trying to help them.
  • Assure them that you’re concerned about their mental health, and that the conversation you’re having is solely a matter of getting them to reach for help.
  • Help them find youth mental health organisations they can trust. The options cited above can be great alternatives.
  • Help them dial the organisation’s number or offer to accompany them to an appointment.


This doesn’t need to happen in a single conversation. Oftentimes, realising you need help can be a shock. If you have the opportunity, take this approach on a step-by-step basis.

mental health organisations for youth young person smiling

What is Youth Mental Health First Aid?

One of the most helpful aspects of youth mental health programs is the educational basis they offer. These programs give participants the tools they need to spot early signs of mental health issues and bust the myths surrounding them. The Youth Mental Health First Aid course is one of them.

This evidence-based course is aimed at helping de-stigmatise the conversations around mental illnesses in teenagers and young adults. By enrolling, you’ll be equipped with strategies to encourage young people to proactively seek mental help. All through a supportive and safe approach.

Remember: The more you understand about a young person’s mental health issues, the easier it will be for you to help them.

Enrol in a Youth Mental Health First Aid course today

You don’t have to go through someone’s suffering in order to empathise, the same way you don’t need to be scared of seeking help for yourself. The Youth Mental Health First Aid Course is delivered 100% online, and available for anyone in Australia. Enrol now to learn how to address a young person’s mental health with ease. Even if that person is you.

To see more about what we do here at The Mental Health Coach, click here.

Common Mental Health Issues in Youth Across Australia

Common Mental Health Issues in Youth Across Australia

The mental health of children, teenagers, and young adults is supposed to lay a healthy foundation for their later years. However, common mental health issues in youth point the opposite direction: before the age of 25, young people are estimated to have experienced about 75% of mental health issues.

According to the headspace National Youth Mental Health Survey, rates of psychological distress remained high among Australian young people in 2021. It’s estimated that one in three (34%) of young people report high levels of distress. When left untreated, these issues may unfortunately damage the development of a number of indispensable skills, including social and communication skills.

A thorough understanding about youth mental health issues as well as how to approach a struggling teen or young adult is vital for their recovery. In this article, we’ll go over common mental health issues and their symptoms, as well as what causes them and how to solve them.

common mental health issues in youth young people at a picnic

The 7 most common mental health issues in youth today


In Australia, around 20% of young people will have an episode of depression in a 12-month period.

A common cause of depression stems from the pressures of young years, such as getting good grades, getting a job, or fitting into a certain group of friends. The failure to achieve those things may result in feelings of worthlessness and sadness. However, there also may be a heritable factor involved.

Common symptoms of depression include:

  • Lasting feelings of sadness.
  • Crying spells.
  • Loss of interest in daily and enjoyable activities.
  • Changes in sleeping patterns.

Treatments may involve a combination of talk therapy (psychotherapy) and antidepressant medications under the supervision of a mental health professional.


One in 14 Australian children and young people aged 4 to 17 years experience an anxiety disorder of some kind.

A number of factors can lead up to anxiety in youth, such as barriers and high expectations set by family, peers, and teachers. Stressful or traumatic events and a person’s family history may also play a significant role in the escalation of anxious behaviour.

People learn to cope with emotions like stress and fear differently during their early years. The way they were taught to deal with those emotions as children, for instance, may interfere in how they deal with them throughout teenage years and early adulthood.

Common symptoms of anxiety include:

  • Chronic worries about future events.
  • Extreme worries about daily activities.
  • Trouble focusing.
  • Headaches and/or stomachaches.
  • Withdrawal from social groups or activities.

For anxiety, cognitive-behaviour therapy (CBT) works particularly well. In more serious cases, a combination of CBT and selective serotonin reuptake inhibitors (SSRIs) may yield better results. There are other medication alternatives that should be discussed with a mental health professional.


In Australia, ADHD affects approximately 281,200 children and adolescents aged 0 to 19.

Although the true root cause of ADHD remains unclear, the disorder appears to be a combination of the environment a child has grown up in – as well as their genetic predisposition to the disorder. According to KidsHealth, most young people with ADHD have a parent or relative who also suffers with it.

Common ADHD symptoms include:

  • Impulsive behaviour.
  • Constant fidgeting.
  • Trouble focusing.
  • Lack of organisation.

A combination of psychotherapy and stimulant medication, when suggested by a mental health professional, works effectively as an ADHD treatment.

young people at the park common mental health issues in youth

Behaviour problems

Research from the Australian Institute of Health and Wellness shows that 26% of young people aged 15 to 24 reported having any long-term mental or behavioural issue. But that’s not all: genetic factors also play a role in behavioural problems other than ADHD.

However, behavioural conditions may also stem from external issues like family problems, trauma or abuse, and bullying at school.

Common symptoms of behavioural problems include:

  • A tendency to be disrespectful towards parents and other family members.
  • Explosive behaviour (violent and aggressive).
  • Recurring mood swings.
  • Talking back.

Until a root cause has been established for the behavioural issue in question, talk therapy can be helpful for patients to talk freely about one’s issues.

Eating disorders

The Australian Child and Adolescent Survey of Mental Health and Wellbeing estimated that 2.4% of young people aged 11 to 17 reported having problematic eating behaviours. Despite their manifestation being through a bad relationship with food, eating disorders are still psychological disorders.

Teenagers and young adults are more at risk for this type of behaviour due to a number of causes. Body image dissatisfaction, often caused by a tendency to reach unachievable body “goals”, is one of them. Childhood trauma has also shown a strong link with eating disorders in later years, and other mental health issues like anxiety and depression may also overlap. Genetics may also play a role in the likelihood of someone developing a food-related disorder.

Common symptoms of eating disorders include:

  • Meal skipping.
  • Frequent weighing.
  • Hair loss.
  • Unusual eating habits, like binge eating.

Treatments may include psychotherapy, as well as enrolment in comprehensive eating disorders treatment programs.


The first episodes of psychosis often happen in a person’s late teens or early adult years, often in their late teens to mid-twenties. As an estimate, 1 in every 200 Australians will experience a psychotic illness each year.

Psychosis is an issue – a symptom, to be more specific –  but it’s not an illness. It is, however, triggered by mental illnesses, physical injuries, extreme stress or trauma. Alcohol, drug abuse, and the use of certain medications may contribute to the occurrence of psychotic episodes. As a reminder, substance abuse could be a coping mechanism for other issues, like anxiety and depression.

Common symptoms of psychosis include:

  • An inability to express emotions.
  • Detached behaviour that seems far from reality.
  • Withdrawal from friends and family.
  • Difficulty maintaining meaningful relationships.

Cognitive-behavioural therapy (CBT) and antipsychotic medication may be the best course of treatment for young patients.

Suicidal thoughts

In 2020, The Longitudinal Study of Australian Children (LSAC) stated that young people aged 14 to 17 reported on suicidal thoughts and behaviours experienced in the previous 12 months. Approximately 17% of those young people had thought about taking their own life at some point.

There are several reasons that may result in suicidal ideation in youth. Some of them include but aren’t limited to: loss of an important person, child abuse, mental health disorders, family history of mental disorders, drug use, and exposure to family violence.

Common symptoms of suicidal ideation include:

  • Withdrawal from social relationships.
  • Talking/writing about suicide, phrases such as “I’d be better off dead”.
  • An increase in alcohol or drug consumption.
  • Becoming depressed.

Treatment options include hospitalisation and medical treatment for underlying mental disorders (such as major depression). A type of psychotherapy called dialectical behavior therapy (DBT) has shown to be effective in reducing suicide-related behavior in adults and adolescents.

young woman common mental health issues in youth

A word on mental health issues in the LGBT community

The LGBT youth goes through issues that will, unfortunately, affect their mental health at a higher rate. They’re the main targets of discriminatory behaviour like homophobia, name-calling, and even physical violence, which makes them more susceptible to developing mental health issues.

It remains crucial that people learn about how the LGBT community can be affected by these problems, and what they can do to help. For more information read about the Mental Health Issues in LGBT Youth.

What resources are available to youth with mental health issues?

There are various support services available to young people with mental health issues. Only in Australia, there are several mental health organisations 100% focused on guiding youth toward a healthy recovery. To get instant contact to one or more of these organisations, visit our guide for youth mental health organisations.

young people at sunset common mental health issues in youth

How can Youth Mental Health First Aid help?

Common youth mental health issues include depression, anxiety, ADHD, eating disorders, behavioural problems, and suicidal thoughts. There often are more complex underlying causes to these issues, which can only be explored and treated with the help of a licensed mental health professional.

If not addressed early in life, youth mental health problems will manifest in all areas of adulthood. For this reason, adults must take action in order to learn and discuss these issues  more freely and without stigma.

Programs like The Mental Health First Aid (MHFA) work with evidence-based strategies, and are essential in increasing the chances of an adolescent’s mental health improving in the long-term.

Enrol in a Youth Mental Health First Aid course today

The more comfortable a young person is with their mental health, the easier it will be for them to talk about it when something feels wrong. And the sooner they speak up, the sooner they’ll find the right treatment for them. With MHFA courses, their mental health issues will become easier to deal with. Not only for them, but for everyone who’s a part of their lives.

For instant access to our support services and first aid training for youth mental health, visit our enrolment page. You can also see our full range of services here.



Rainbow Youth Mental Health First Aid

Gambling Problems (Gambler’s Help, Gambling Help Online)

Gambling Problems (Gambler’s Help, Gambling Help Online)

This is one in a series of blog posts describing some of the support services available in Australia.

If you are in a crisis situation, or life is at risk, please call 000 immediately.

You can read our other blog posts on Family Violence services, Homelessness services, Drug and Alcohol suport services and Mental Illness and Suicide Prevention Services.

Gambler’s Help

Who is this service aimed towards?

Gambler’s Help offers 24/7 free and confidential support to those undergoing gambling problems, as well as:

  • People who want to cut back on their gambling
  • The families and friends of those struggling with gambling
  • People who want to check if they’re at risk for a gambling problem
  • People wanting to know how much time and money they spend on gambling

How to get in touch?

The support team of Gambler’s Help is available for support on the phone and online.

  • To receive 24/7 support through the phone, call 1800 858 858
  • For email counselling, 24/7 live chats, and online forums (where you can remain anonymous), visit and select the option “Get Started”.
  • To reach the Gambler’s Help Youthline, call 1800 262 376

If you aren’t in Australia or need help in languages other than English, you can also find free and confidential support. The team will provide an interpreter, for free. You can view available languages on this page.

If you have a hearing or speech impediment, contact them through the National Relay Service.

What kind of support services do they offer?

A range of confidential help and support are available to assist gambling addicts and their loved ones, among them:

Or, find a service near you by visiting Gambler’s Help Service Finder. To learn more about the services and what they do, go to

Gambling Help Online

Who is this service aimed towards?

Gambling Help Online helps anyone affected by gambling take a step forward. It’s free, private, confidential, and allows you to talk to real people with real experiences 24/7.

This service is suitable for:

  • People who are currently addicted to gambling and want to put an end to it
  • People who are deep into gambling and want to take preventive measures
  • Friends and family who want to help a loved one recover from gambling
  • People who have lost money due to gambling, as well as those wanting to manage their money better

How to get in touch?

You can get in touch with Gambling Help Online through phone, chat or email.

  • To contact a 24/7 helpline, call 1800 858 858 to speak with a counsellor in your state
  • To reach the financial counselling helpline from 9:30 am to 4:30 pm (Monday to Friday), call 1800 007 007
  • For quick questions, reach a counsellor via email.
  • To confidentially chat with a qualified gambling counsellor anywhere, anytime, visit their chat counselling page

If you’re a non-English speaker, you can still have access to support in a number of languages. You can view all available languages here. If you don’t see your language, call the Telephone Interpreter Service ( 131 450 ) and ask for the gambling counselling service available in your region.

What kind of support services do they offer?

For more information, visit

Remember, if you are in a crisis situation, or need immediate support, please call 000.

We also offer counselling and coaching support. For a free, confiedntial discussion about how me can help you, click here to make a time for us to chat, or call us directly on 0493 063 530.

Mental Illness and Suicide Prevention (MindAustralia, Wellways)

Mental Illness and Suicide Prevention (MindAustralia, Wellways)

This is one in a series of blog posts describing some of the support services available in Australia.

If you are in a crisis situation, or life is at risk, please call 000 immediately.

You can read our other blog posts on Family Violence services, Homelessness services, Drug and Alcohol suport services and Gambling support services.


Who is this service aimed towards?

MindAustralia is one of Australia’s leading community-managed mental health service providers. It aims to support people living with crippling mental health issues, providing services for consumers as well as their family and carers. Their focus isn’t your illness, but rather your strengths and values.

This service is fitting for people ranging from 16 to 64 years old, from all cultural and socioeconomic backgrounds, who:

  • Are feeling overpowered by their mental illness
  • Need to regain their social and relationship skills
  • Need to improve their physical health
  • Are currently struggling with housing, education, and/or employment

How to get in touch?

You can contact MindAustralia one of the following ways:

  • Send a message through their contact form
  • Call 1300 286 463 for service information and referrals (9am to 5pm, Monday to Friday)
  • Call 1300 554 660 to reach the carer helpline (9am to 5pm, Monday to Friday)

For 24/7 help and support, you can reach one of these around-the-clock helplines.

What kind of support services do they offer?

With services across South and Western Australia, Queensland, Victoria, among other states, you can find the perfect treatment plan for you.

MindAustralia is a registered NDIS (National Disability Insurance Scheme) provider offering:

  • Specialised assess and counselling
  • Community and in-home support with an experienced Mind worker (for daily task management, confidence building, and social support)
  • Group recreation and leisure activities
  • Family and carer support services (for those who need help taking care of their mentally ill friends or relatives)
  • Sub-acute recovery care (in partnership with hospitals)
  • Recovery 1 to 14-day retreats at pleasant locations focused on leisure, with 24/7 support

To learn more about their services, visit


Who is this service aimed towards?

Wellways is a not-for-profit organization dedicated to supporting people struggling with mental health and disabilities.

Their services reach the Australian Capital Territory, New South Wales, Queensland, Victoria, and Tasmania. All of their work is focused on community inclusion, and is aimed towards:

  • People who are experiencing mental health issues and want to seek help
  • People living with disability
  • Friends or carers who want information on how to look after a loved one with disabilities and/or mental health issue
  • People looking for additional information about the National Disability Insurance Scheme (NDIS)

How to get in touch?

The simplest way to get in touch with Wellways is by sending your general enquiries directly to But, you also can:

  • Reach their offices by phone, call 1300 111 400.

If you have hearing or speech impediment issues, get in touch with the National Relay Service for assistance.

What kind of support services do they offer?

The organization has services available to meet the needs of both affected people and their carers. It offers:

To learn about the individual services in more detail, visit


Remember, if you are in a crisis situation, or need immediate support, please call 000.

We also offer counselling and coaching support. For a free, confiedntial discussion about how me can help you, click here to make a time for us to chat, or call us directly on 0493 063 530.